What’s Missing?

“What’s missing?” The question creates a certain panic in me, even now.

You probably remember the classic game where you are presented with a tray of items covered with a small towel, you are shown the items for a few seconds which is your time to try to remember as many items as you can – stapler, rubber band, paperclip, toy car, watch, pencil sharpener. Then the towel is replaced and you need to write down as many items as you can remember.

Where it became ‘next level’ intense was when some items were removed, you are shown what is left, and you need to recall what is no longer there. This seemed to come really easily to some people, but I always struggled to see what wasn’t there.

Perhaps it is because I have a below average short-term memory, although I like to think that it is because I am content with what I have that I don’t feel the need to look for what’s missing (it’s probably the first one though). Maybe that’s the real difference between the two versions of the game — one trains you to notice what’s gone, the other to notice what’s still there.

Lao Tzu said:

“Be content with what you have; rejoice in the way things are. When you realize there is nothing lacking, the whole world belongs to you.”

Focusing on what is already there in life can be difficult. We get used to things, to waking up in the same bed, seeing the same people, eating the same food, and we can easily forget that we have a bed, people in our life who love us and food to eat. Rather than being ordinary things, they are in fact, extraordinary. Things we can rejoice in and be grateful for.

Perhaps that’s what Lao Tzu means when he said that when we realise there is nothing lacking that ‘the whole world belongs to you’. Out of a realisation that we have enough, anything becomes possible, we have the whole world at our feet, and we can afford to be generous with what we already have.

Fire or Light?

I used to run from difficult emotions. Discomfort, or anxiety, or sadness. I would avoid them all. For some reason I thought that if I sat in them and experienced what they were, I would be trapped and never get out. I didn’t want that. I wanted to be happy.

It took me a while and some challenging relationships to discover that this is no way to live. I found myself in a place where I wanted to face those emotions.

The first counsellor I saw told me that if you sit with a challenging emotion like the ones I was trying to avoid, they generally pass in around 45 minutes. I have no idea if that is true or not, but having an end time on it gave me the confidence to try it and I can confirm that I am a little better at sitting with those emotions now.

But it took a tough choice to begin that journey. I was caught in a place where I was in emotional turmoil, and I knew that if I didn’t do something it was likely I would end up in that place again somewhere down the road. I certainly didn’t want that, so I did the work.

As is often the case, when life gets hard, when it’s time to change, we generally only act because we feel the fire, or we see the light.

Or as an addiction specialist put it, “No one gets sober until being drunk is more painful than facing the thing you are running from”.

I’ve seen changes in others as they have intentionally become generous because they realised that staying stingy is more painful than giving something away. They felt the pain of relationships lost, or of the hold that money has over them, or the wrongs in the world that they were in a position to fix.

Whether it is because you feel the fire of what not giving will do, or you see the light of what is possible through your giving, generosity is much less painful than not being generous.

“What could I possibly do to change that?”

I have heard that question many times over the years as people look down the barrel of global or national events that have dramatically influenced our lives.

“Honestly, nothing.” I respond.

Then we sit in the despair that follows.

But I can’t stay there, because despair keeps you paralysed and I am a big believer in doing little things each day that build up over time. It’s those small acts which, done diligently and away from the limelight, end up making a big difference. They won’t end a war today. They won’t fix the environment today. They won’t even ensure that my kids will eat all their dinner tonight. But maybe tomorrow something might shift a little. Then a little more the next day. And the day after that.

Nic Cave said, “Even our smallest actions have potential for great change, positively or negatively…You are anything but impotent, you are, in fact, exquisitely and frighteningly dynamic…and…you have an obligation to stand up and take responsibility for that potential. It is your most ordinary and urgent duty.”

We don’t need to sit in despair at the enormity of the challenges that lay ahead. We have an obligation and a responsibility to act, to do what we can with what is in our control. There is purpose in that. It is also, innately generous.

The Invisible Things

“It is only with the heart that one can see rightly; what is essential is invisible to the eye.” Antoine de Saint-Exupéry – The Little Prince

If the essential things are invisible, does that mean that the things that are visible are unimportant? Or less important? That’s a tough sell today.

If true, it puts a great deal of life into a clearer perspective. Much of how we live our lives and express ourselves, by this measure, would be deemed unimportant.

The key question is what, then, is important?

I keep coming back to people. Not those who see us but those we truly see. The ones we interact with on a daily basis, that we care about, that we feed in to, that we love and nurture and journey with.

Then it is the people that we have loose connections with, how we treat those who make our coffee, or serve us lunch, or those trying to park in the parking space next to us.

Then it is the wider world around us. The people we will never meet who are impacted by how we live, the animals that call this planet their home too, and the planet that sustains our life, both of which we are inter-connected to.

These are the important things, the invisible things, the generous things. How we relate to them and our attitude towards them cannot be seen because it comes from within each of us.

The rest of life, the external stuff that people do see, is unimportant in comparison.

The Fruit of Being Generous

There are so many benefits to being generous.

Not just for the people receiving it, but for the person giving it too. And that’s okay. You’re allowed to experience good things as a result of choosing to be generous.

The catch is that generosity can’t be driven only by what you get back. The moment it becomes transactional, it stops being generosity and starts becoming something different, more of a calculation.

But when generosity is genuine, it begins to bear fruit.

Not always immediately. Not always in obvious ways. But over time, it becomes noticeable.

It shows up in your attitude. A lighter way of seeing people. Less cynicism. More patience than you used to have.

It shows up in your lifestyle. Less focused on holding tightly, more open-handed in how you live and relate to what you have.

And it shows up in your finances too. Not necessarily more or less money, but a different relationship with it. Less fear. Less grip. More clarity about what it’s for.

The strange thing about generosity is that it grows both outward and inward at the same time.

You give something away.

And somehow, you grow fruit for yourself.

I Thought I Was Wrong Once…

You’ve probably met someone who says: “I thought I was wrong once… but I was mistaken.”

Usually followed by laughter. It’s a little bit funny but occasionally you meet people who aren’t entirely joking when they say it.

They genuinely struggle to imagine that they could be wrong about something. It can happen to all of us at one time or another.

We like being right. We like winning arguments. We like certainty.
We like the feeling of standing on solid ground while someone else changes their mind.

But the reality is that we are all wrong about something. Failing to admit that or even to entertain the idea that it is possible is more about self-preservation than finding the truth.

Conflict happens all the time, and that’s not a bad thing, if it is done well. Generosity matters a great deal in our daily conflict.

Because generous conflict leaves room for the possibility that we may have missed something. Or misunderstood something. Or simply got it wrong.

Ungenerous conflict needs victory.

Generous conflict values the relationship more than the scoreboard.

That doesn’t mean pretending truth does not matter. It just means humility matters too.

Being able to say:
“You were right.”
Or even:
“You might be right.”
…is a deeply generous thing.

And if you happen to be right this time, rubbing it in rarely helps anyone.

Grace is important on both sides of the argument.

How Weakness Becomes Strength

Your greatest strength comes from your greatest struggle.

For me, that strength is curiosity. It’s helped me get to know and understand people well. I’m not the best in the world at it, but I’m pretty good—and it’s served both me and the people around me.

This strength is born from a place of lack—from a deep-seated belief that I didn’t have much to offer in conversations. So I learned to fill silence with questions that draw others out.

Initially I just enjoyed the feeling of relief to not have the pressure of carrying a conversation, but over time I realised that getting to know people is fascinating and a gift that they give to me. Everyone has a story, something interesting going on in their world that we can learn from and be encouraged by.

I’m grateful for those insecure (and incorrect) beliefs, because they led me to develop a strength I can use for good. What I once saw as a weakness has quietly become one of the most valuable parts of who I am.

It didn’t arrive as confidence or clarity. It arrived as compensation—an attempt to avoid discomfort, to fill silence, to protect myself from judgment. But somewhere along the way, that coping mechanism became curiosity. And that curiosity became connection.

The irony is that the belief I was trying to escape—that I didn’t have much to offer—ended up shaping something that helps me draw the best out of others. Not because I fixed myself, but because I followed where that insecurity led long enough to discover its value.

And maybe that’s the point.

We don’t just grow by eliminating our weaknesses. Sometimes we grow by walking through them long enough that they transform into something useful, even beautiful.

I don’t always need to have the perfect thing to say – and I’m comfortable with that. It keeps me curious, engaged, and open, creating space for other people’s stories to come alive.

And for that, I’m genuinely grateful.

Think Helping Others Is a Waste of Time? Think Again

What’s the best excuse you’ve ever heard for being late?

“I stopped to help someone.”

It’s one of the few reasons no one argues with.

What about,

…I helped a guy push his broken-down car off the road.
…I gave a lift to a friend.
…I waited with a little girl until she found her mum.
…I helped a stranger with directions to the train station.
…I came across a car accident—no one was hurt, but I stayed with one of the drivers until their family arrived.

No one would call any of these a waste of time—even if they made you late. We instinctively recognise them for what they are: good, generous things to do.

In fact, people have lied about doing things like this just to justify being late. I’m not suggesting you do that—but it says something important. Deep down, we all agree: helping others is a good use of our time, even when it disrupts our plans.

That said, if this happens to you all the time, it’s probably best not to talk about it too much. Even good deeds can wear thin if they consistently inconvenience the same people.

It’s interesting, though—we think very differently about giving away our time compared to giving away our money.

We tend to guard our money, but spend our time freely.
And yet, we have far less time than we do money, although we waste both.

If we spent money the way we spend time, how would that impact us?

Maybe the better question is this:

What would change if we treated our time as something worth giving, rather than something we’re always trying to protect?

Because the minutes you “lose” helping someone else are rarely wasted.

They’re often the ones that matter most.

The Power of Integrity: How Keeping Your Word Boosts Workplace Trust

One of the values that I align my life with is integrity – and by my definition it means ‘doing what I say I’m going to do’.

I think it is dramatically underestimated as a strength, and I have witnessed that across my career in different sectors.

We underestimate what it means to others when we put our hand up, or have something thrust upon us and commit ourselves to it. Especially in the workplace.

Some have said, “Isn’t that just doing your job? Why is that so special?”  which is a great question. It probably shouldn’t be considered a special effort, but it is because not everyone does it.

As James Clear said, “Delivering your work on time can be a form of generosity. You make life easier for everyone downstream.”

Yep, it is just doing your job. It is just doing what you said you were going to do. It is just living with integrity. But the positive impact it has on other people is significant, not only by making their job easier as they don’t have to chase you for the stuff they are waiting on so they can do it, but for the trust it builds within your organisation.

It’s a little thing. But it’s a big act of generosity.

“I just have to say this…” Nope, no you don’t.

Sometimes you don’t need to say it out loud.

I know, you can see the problem. It’s as clear as day. It’s like a giant red flashing light.

But the real question is, are you trying to help another person or are you just trying to prove that you are right, smart, of better than someone else?

James Clear said, “Leaving something unsaid can be a form of generosity. You don’t always need the last word.”

So, maybe it’s time to place your ego aside and contemplate the impact your words have on other people, even if you have the ‘right’ answer.

I’m reminded of the quote from Brian O’Driscoll, “Knowledge is knowing that tomatoes are a fruit. Wisdom is knowing not to put them in a fruit salad.”

In the same way, knowledge is knowing the right answer to a problem. Wisdom is knowing when, how and if to say it out loud.

So, let’s strive to reach for knowledge and wisdom, and find ways to be generous to those around us, even if it means saying nothing at all.