“Say ‘Thank you’ to Nana.”

I am sure that you have been on the receiving end or been the one saying that phrase at some stage in your life. Teaching our young people to be grateful for the gifts that people give us is a foundational part of being a human. Gratitude is right. Being ungrateful is ugly.

A forced ‘thank you’ is technically still a thank you. It’s the same as a forced apology. Making our kids say the words is the simplest way to get them to sound like they are doing the right thing, but if it’s out of force and not a genuine response does it really mean what we think it does? Sure, it may make us look like great parents of polite and grateful children on the surface, but true gratitude or appropriate remorse is deeper than that.

Teaching a little person to be genuinely grateful or genuinely sorry takes more time and effort than just getting them to repeat the words. It’s the process of encouraging them to connect with how they are feeling and then attempt to connect with how another person is feeling. There is no simple way to do this, and it takes time and is connected to brain and emotional development.

Saying the right words is a start but make sure you create enough space to allow kids to sit, feel and then choose a way to respond to a generous act or a mistake that has been made.

Breaking News!

Sometimes the best headlines don’t make it to your feed or in the final edit of a news broadcast. So, here are some of the latest headlines from our family which you have probably missed.

Family gets ready in the morning, arrive at school on time, kids are happy and the environment was supportive.

Dad makes his kids laugh, again.

Kids arrive home from school happy, and ready to eat more food.

Kids have a shower and get ready for bed without complaining.

Bedtime story ends and no one loses their mind because it wasn’t long enough (or too long).

5-year-old says “Thank you” to mum for making her lunch.

These don’t happen every day, and certainly not all the time, but they are genuine headlines from my household. I am sure that there are similar headlines from other households in our neighbourhood. Most likely it is the same in your neighbourhood too.

There is no way you have seen them before because they are not eye catching nor ‘newsworthy’, but they exist, they are good and they are everywhere.

Good news stories exist. You can find them if you look hard enough. Seek them out to make your day better.

The only thing to say when you receive a gift…

One way to give someone else a gift, is to let them give a gift to you.

Don’t let that be the only way that you give other people a gift, because that would mean you are a taker, possibly a bit of a jerk, but accepting a gift well is an underrated skill.

How do you respond when someone gives you a gift?

“You shouldn’t have”

“You spent too much”

“That wasn’t necessary”

“But I didn’t get you anything”

Here’s a reminder: You are allowed to be on the receiving end of an act of generosity. It’s okay if someone gives you something nice. Some people are wired to express their love and gratitude more through giving gifts.

If you refuse it, you are getting in the way of someone else having the joy of giving. If you don’t receive it well then it can tarnish the whole experience for everyone.

The only thing to say when you receive a gift is “thank you”.

If you must, you can add “you are very kind”, or “I love it”. That’s it.

By just accepting it graciously, you are ensuring that generosity is going both ways.

I must add that the above does not apply if someone is trying to manipulate or coerce you through giving gifts. That’s downright shady behaviour and you have every right to refuse that. Forcefully if necessary.

Thank You

“Did you know that you have impacted 44,000 people since you first started giving nearly 20 years ago?”

You could see the tears well up in their eyes as the enormity of their true impact started to sink in. They were a humble couple, faithfully giving what they could to the work of Opportunity International Australia. Some years they would give large amounts, other years smaller amounts, but they were always thinking about being generous with what they had been given. You would walk by them in the street and have no idea that these people had changed the lives of so many.

Through their giving, they had provided small loans to thousands of families across Asia so that they could start a business, create an income, put food on the table, send their kids to school and pay the loan back. Through the process of repayment and recycling their impact grew and grew – like an investment in the improvement of our world, it will continue.

Today, my job was to share with them the true depth of the difference they have made and to say “Thank you”. I love my job.

The Most Underpaid Team Member

The most valuable person in my team is underpaid. In fact, she earns nothing.

The most valuable person in my team is Lorraine.

She volunteers her time each week to make phone calls. Not a cold-call, scam type of phone calls. But in a ‘thank you for donating and making a difference’ type of way.

Each week, she gives up her time to go through the list of people who gave over the last 7 days and calls them simply to say ‘thanks’. That’s it.

And the response?

People love it. They truly value being thanked for doing something great. I have had many people let me know that they got a call from her and they really enjoyed it. I have had people give more often after getting a call from her. Maybe they felt so good about being thanked that they gave again. Maybe they just wanted to speak to Lorraine again. Whatever the reason, I know that Lorraine is the most valuable part of my team because she is at the forefront of caring for those who are using their generosity to end poverty, one family and one community at a time through the work of Opportunity.

No doubt, she needs a pay rise.