How much do you spend on administration?
You know the question, you have possibly asked it before. How much of a donation to a charity gets spent on the programs and how much gets spent on staff and other back end costs. It’s a question I hear frequently about the organisation I work for and for every other not for profit in existence. It’s an important question because we need to be open about this, but it can’t be the only question we ask.
A colleague of mine, many years ago would ask people if they were needing life saving surgery would the most important question to the surgeon be about how much they charged or would it be about their success rate? Of course the response was that the success rate was the main thing people are interested in.
There are many organisations that people donate to that are quite literally saving lives around the world and how often do we ask about the success rate they have?
There needs to be a balance between the two, naturally, but the success rate should be just as, if not more important, than the administration rate.
Effectiveness in the work a not for profit does is not just about keeping costs low, it’s about having the greatest positive impact on our world.
If it was easy anyone could do it. If it was easy, it would already be done wouldn’t it?
Certain things in life are difficult, usually because the problems that we face day to day are not easily fixed and are multifaceted. Be they relational, financial, spiritual, emotional, life is a complex combination of joys and difficulties. Stuff is tough. That’s okay.
This is just as true when it comes to poverty. It is a complicated, multifaceted issue, which is also man made. We have created this construct which puts many people into a place where they don’t have enough to survive.
Whilst we have made significant headway in the fight against poverty over the last 40 years, there is still a way to go until we have overcome it. And I have to admit, there are times when I get so frustrated at the sight of many people, mothers, fathers, children, still trying to survive. But just because it is difficult to overcome, doesn’t mean that we should avoid it. And it certainly doesn’t mean we should stop fighting. Because the people that we are fighting for are worth it. So we continue to take one step at a time.
Like the American author Mary Anne Radmacher says:
Courage doesn’t always roar. Sometimes courage is the quiet voice at the end of the day saying ‘I will try again tomorrow.‘